Expert articles
Differences in fuel algorithms
This page only highlights the key differences between fuel algorithms. I don’t intend to list all possible combinations of settings from the fuel level sensor properties, although they all affect data processing to a certain ...
Oleg Zharkovsky,
Customer Service Engineer
Fuel drain is not detected
Fuel drains are displayed in reports when the data received from the tracker meets all the drain detecting criteria. However, in some cases, the Fuel drains table doesn’t show the results, although you know for sure ...
Oleg Zharkovsky,
Customer Service Engineer
Fuel filling is not detected
Fuel fillings are displayed in reports when the data received from the tracker meets all the criteria for detecting fillings. However, in some cases, the Fuel fillings and battery charges table doesn’t display the results, ...
Oleg Zharkovsky,
Customer Service Engineer
Fuel Traffic
Fuel control is one of the strengths of Wialon. The system has long been able to calculate the actual and expected fuel consumption for groups and individual units, as well as track fuel fillings and ...
Oleg Zharkovsky,
Customer Service Engineer
How to get rid of false fuel drains
If data received from the tracker meets all the drain detecting criteria, the Fuel Drains table will contain records about it, even if there was no actual drain. Such fuel drains are called false. To ...
Oleg Zharkovsky,
Customer Service Engineer
Math consumption
Some trackers don't send information about fuel, or a unit is not equipped with fuel sensors, but users still want to see fuel consumption data in the report. As an alternative to fuel sensors, you ...
Oleg Zharkovsky,
Customer Service Engineer
Command does not work
Wialon not only receives data from trackers, but can also send commands to them. In this article, you will find conditions for executing commands, the description of peculiar properties of different channels for sending commands, ...
Sergey Novikov,
Customer Service Engineer
Controlling non-standard conditions with dynamic groups
Wialon provides a wide range of features within its standard functionality, but some tasks can only be solved with non-obvious methods. For example, using dynamic groups, which we are going to discuss in this article. ...
Oleg Zharkovsky,
Customer Service Engineer
How to choose a way to control routes
Wialon allows you to meet customer needs in various ways. For example, the system offers at least four route control options, each of which has its advantages and disadvantages. This article will help you to ...
Oleg Zharkovsky,
Customer Service Engineer
How to get an SSL certificate
You may need an SSL certificate if you log into Wialon using a site with an address other than hosting.wialon.com/eu/us/org (i.e., you use an extra-site). SSL certificate allows the use of HTTPS connection to secure ...
Ekaterina Grib,
Customer Service Engineer
Tachographs and Wialon
A tachograph is a device that monitors compliance with the drivers' working hours (DWH), as well as the speed of the vehicle, the distance it has traveled and the country of location. The use of ...
Oleg Zharkovsky,
Customer Service Engineer
Telegram notifications
The ability to send information to different channels is a big advantage. Standard options have their inconveniences: an email can get lost in spam, and an SMS is not free of charge and does not ...
Pavel Chebotarev,
Customer Service Engineer
Video monitoring: configuration and usage
Video monitoring is an important tool for ensuring security and control in various fields of activity. With technological advancements, the capabilities of video monitoring have expanded significantly, and today they include not only video recording ...
Nikita Sologub,
Customer Service Engineer
Working with the routes module
Based on the title, it may seem that the Routes module should be suitable for any request related to vehicle route control. However, this module has specific features that make it ideal for solving certain tasks ...
Oleg Zharkovsky,
Customer Service Engineer
Issues when changing access rights to units
Users can have access rights to various items: units, groups of units, resources and accounts, routes, and other users. Depending on the available rights, the user can view and take some actions on a particular ...
Ekaterina Grib,
Customer Service Engineer
Transferring objects between services
Often there is a need to change the hierarchy of the Wialon service for more efficient management. We covered the transfer of objects within the same service in another article, but sometimes there is a ...
Kristina Malakhovskaya,
Customer Service Engineer
Transferring objects within the same service
For the efficient operation of the entire service, it is important to adhere to the correct hierarchy. Hierarchy in Wialon is a connecting thread on which functions, rights, and objects of Wialon are strung like ...
Kristina Malakhovskaya,
Customer Service Engineer
Eco driving control
Eco driving control is essential to determine the drivers who help their company reduce costs and those who wear and tear their vehicles. Using this feature the dispatcher can see the eco driving rank of ...
Oleg Zharkovsky,
Customer Service Engineer
How to choose a parameter for a sensor
If you know the device type, its configuration, and how it was installed, you may know which parameter to choose for the sensor in Wialon. But if you have just started working with Wialon and ...
Ekaterina Grib,
Customer Service Engineer
How to choose the number of digital input/output (I/O)
Digital input and digital output are electrical contacts (connector pins) that are energized by the voltage of only two levels: one of them corresponds to the on-state (1, or On), and the other one — ...
Oleg Zharkovsky,
Customer Service Engineer
Incorrect mileage
Incorrect mileage can affect the calculation of average speed, average fuel consumption per kilometer, service intervals and, of course, the indicator of the distance traveled. Therefore, it is crucial to track and fix problems that ...
Pavel Chebotarev,
Customer Service Engineer
Sensors: Calculation table explained
One of the first and crucial stages of working with Wialon is setting up sensors in the unit. If the sensors are set up correctly, then some standard algorithms will give more accurate results and ...
Oleg Zharkovsky,
Customer Service Engineer
Sensors: Logic and alternatives to validation
One of the first and crucial stages of working with Wialon is setting up sensors in the unit. This article will provide a detailed explanation of sensor validation, as it has some non-obvious use cases ...
Oleg Zharkovsky,
Customer Service Engineer
Sensors: Working with bits
In most cases, the parameters coming from the trackers have a fixed format and describe a certain state of the object. Therefore, they can be unambiguously interpreted by Wialon and displayed in messages. However, some ...
Oleg Zharkovsky,
Customer Service Engineer