Expert articles
Differences in Fuel Algorithms
Differences in Fuel Algorithms This page only highlights the key differences between fuel algorithms. I don’t intend to list all possible combinations of settings from the fuel level sensor properties, although they all affect ...
Oleg Zharkovsky,
Customer Service Engineer
Fuel Drain is Not Detected
Fuel Drain is Not Detected Fuel drains are displayed in reports when the data received from the tracker meets all the drain detecting criteria. However, in some cases, the Fuel Drains table doesn’t show the ...
Oleg Zharkovsky,
Customer Service Engineer
Fuel filling is not detected
Fuel filling is not detected Fuel fillings are displayed in reports when the data received from the tracker meets all the criteria for detecting fillings. However, in some cases, the Fuel fillings and battery ...
Oleg Zharkovsky,
Customer Service Engineer
Fuel Traffic
Fuel Traffic Fuel control is one of the strengths of Wialon. The system has long been able to calculate the actual and expected fuel consumption for groups and individual units, as well as track ...
Oleg Zharkovsky,
Customer Service Engineer
How to Get Rid of False Fuel Drains
How to Get Rid of False Fuel Drains If data received from the tracker meets all the drain detecting criteria, the Fuel Drains table will contain records about it, even if there was no ...
Oleg Zharkovsky,
Customer Service Engineer
Math Consumption
Math Consumption Some trackers don't send information about fuel, or a unit is not equipped with fuel sensors, but users still want to see fuel consumption data in the report. As an alternative ...
Oleg Zharkovsky,
Customer Service Engineer
Command Does Not Work
Command Does Not Work Wialon not only receives data from trackers, but can also send commands to them. In this article, you will find conditions for executing commands, the description of peculiar properties of ...
Sergey Novikov,
Customer Service Engineer
Controlling Non-standard Conditions with Dynamic Groups
Controlling Non-standard Conditions with Dynamic Groups Wialon provides a wide range of features within its standard functionality, but some tasks can only be solved with non-obvious methods. For example, using dynamic groups, which we ...
Oleg Zharkovsky,
Customer Service Engineer
How to Choose a Way to Control Routes
How to Choose a Way to Control Routes Wialon allows you to meet customer needs in various ways. For example, the system offers at least four route control options, each of which has its ...
Oleg Zharkovsky,
Customer Service Engineer
How to Get an SSL Certificate
How to Get an SSL Certificate You may need an SSL certificate if you log into Wialon using a site with an address other than hosting.wialon.com/eu/us/org (i.e., you use an extra-site). SSL certificate allows ...
Ekaterina Grib,
Customer Service Engineer
Tachographs and Wialon
Tachographs and Wialon A tachograph is a device that monitors compliance with the drivers' working hours (DWH), as well as the speed of the vehicle, the distance it has traveled and the country of ...
Oleg Zharkovsky,
Customer Service Engineer
Telegram notifications
Telegram notifications The ability to send information to different channels is a big advantage. Standard options have their inconveniences: an email can get lost in spam, and an SMS is not free of charge ...
Pavel Chebotarev,
Customer Service Engineer
Video monitoring: configuration and usage
Video monitoring: configuration and usage Video monitoring is an important tool for ensuring security and control in various fields of activity. With technological advancements, the capabilities of video monitoring have expanded significantly, and today ...
Nikita Sologub,
Customer Service Engineer
Working with the Routes Module
Working with the Routes Module Based on the title, it may seem that the Routes module should be suitable for any request related to vehicle route control. However, this module has specific features that make ...
Oleg Zharkovsky,
Customer Service Engineer
Intro to SDK: Basic Requests
Intro to SDK: Basic Requests SDK (Software Development Kit) is a set of tools for developing custom applications. Wialon SDK includes several APIs. The most basic of them is the Remote API, and these ...
Ekaterina Grib,
Customer Service Engineer
Intro to SDK: Creation of Accounts and Units
Intro to SDK: Creation of Accounts and Units In this article, we will cover the creation of accounts and units using the Remote API. These objects are essential when working with Wialon, and their ...
Ekaterina Grib,
Customer Service Engineer
Intro to SDK: FAQ
Intro to SDK: FAQ This article contains answers to the most frequently asked questions about the Remote API. <blockquote class="article-contentinformation info" You may also find the following sources useful: The article ...
Ekaterina Grib,
Customer Service Engineer
Intro to SDK: Reports Execution
Intro to SDK: Reports Execution In this article, we will cover working with report templates using the Remote API. Executing reports through the SDK implies a sequence of mandatory actions that are not visible when ...
Ekaterina Grib,
Customer Service Engineer
Issues When Changing Access Rights to Units
Issues When Changing Access Rights to Units Users can have access rights to various items: units, groups of units, resources and accounts, routes, and other users. Depending on the available rights, the user can ...
Ekaterina Grib,
Customer Service Engineer
Transferring Objects between Services
Transferring Objects between Services Often there is a need to change the hierarchy of the Wialon service for more efficient management. We covered the transfer of objects within the same service in another article, ...
Kristina Malakhovskaya,
Customer Service Engineer
Transferring Objects within the Same Service
Transferring Objects within the Same Service For the efficient operation of the entire service, it is important to adhere to the correct hierarchy. Hierarchy in Wialon is a connecting thread on which functions, rights, ...
Kristina Malakhovskaya,
Customer Service Engineer
Eco driving control
Eco driving control Eco driving control is essential to determine the drivers who help their company reduce costs and those who wear and tear their vehicles. Using this feature the dispatcher can see the ...
Oleg Zharkovsky,
Customer Service Engineer
How to choose a parameter for a sensor
How to choose a parameter for a sensor If you know the device type, its configuration, and how it was installed, you may know which parameter to choose for the sensor in Wialon. But ...
Ekaterina Grib,
Customer Service Engineer
How to choose the number of digital input/output (I/O)
How to choose the number of digital input/output (I/O) Digital input and digital output are electrical contacts (connector pins) that are energized by the voltage of only two levels: one of them corresponds to ...
Oleg Zharkovsky,
Customer Service Engineer
Incorrect mileage
Incorrect mileage Incorrect mileage can affect the calculation of average speed, average fuel consumption per kilometer, service intervals and, of course, the indicator of the distance traveled. Therefore, it is crucial to track and ...
Pavel Chebotarev,
Customer Service Engineer
Sensors: Calculation table explained
Sensors: Calculation table explained One of the first and crucial stages of working with Wialon is setting up sensors in the unit. If the sensors are set up correctly, then some standard algorithms will ...
Oleg Zharkovsky,
Customer Service Engineer
Sensors: Logic and alternatives to validation
Sensors: Logic and alternatives to validation One of the first and crucial stages of working with Wialon is setting up sensors in the unit. This article will provide a detailed explanation of sensor validation, ...
Oleg Zharkovsky,
Customer Service Engineer
Sensors: Working with bits
Sensors: Working with bits In most cases, the parameters coming from the trackers have a fixed format and describe a certain state of the object. Therefore, they can be unambiguously interpreted by Wialon and ...
Oleg Zharkovsky,
Customer Service Engineer