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Contents
Restrictions

The following restrictions are applied in Logistics:

RestrictionDescription
5 minutesThe maximum time to execute a request, for example, to create a route. If this time is exceeded, the request execution is terminated.
1000 ordersThe maximum number of orders in a request for creating or optimizing routes using routing.
1024 ordersThe maximum number of orders when determining their addresses during import.
15 000 messagesThe maximum number of unit messages when showing the actual route on the map. If there are more messages, the route is cut off. 
16 457 orders

The maximum number of orders which can be shown on the Planning tab.

64 MBThe maximum size of a file which you can attach to an order or send in the chat. The number of files you can attach to the order is not limited. 

8.3 MB

The maximum size of a file with orders which you can import.
The restrictions related to the data storage period depend on the restrictions specified in the billing plan or account properties in the monitoring system.

For the Orders service, you can limit the number of created orders in the properties of the account or billing plan. To do this, specify a value in the Limit and cost column.

The timeout of executing requests for creating and optimization of routes can be limited in the administration system in the Logistics site settings.

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