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Service Hierarchy
  • service_structure

The Service hierarchy menu item is available only for top accounts and accounts with dealer rights.

The service hierarchy shows all the macro objects of the system which are subordinate to the top account and how they are related to one another. The users with dealer rights can see only that part of the hierarchy which is subordinate to their own account.

To view the service hierarchy, click on the username in the top panel and select Service hierarchy.

The service hierarchy is shown as a list, each item of which is a type of macro objects subordinate to your account. Next to each item, you can see the number of macro objects of this type. Click on the item to expand or collapse their list.

You can also see what macro objects belong to the subordinate accounts. To do this, expand the row with the name of the required account.

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