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Contents
Task Information

From the list, you can go to the task information. To do this, click on the icon at the end of the row with the required task.

Information about the task is shown in two sections:

  • basic information and actions;
  • additional information and actions.

Also, a map is available on the page.

Basic information and actions

The section of basic information and actions contains the following items:

  • icon to go to the task list ();
  • task name and event registration time;
  • task priority;
  • task status;
  • assigned employee;
  • task description;
  • feature for adding and editing a comment.

All items except the feature for adding and editing a comment are also available in the task list. Read more about them here.

Adding a comment

To leave a comment on a task, follow the steps below.

  1. Click Add comment.

  2. Enter the text.

  3. Click OK.

After that, the comment is shown in a separate block below the task description. In addition to the comment text, the block contains the date and time it was added, the name of the user who left this comment, and the edit icon ( ).

Editing a comment

To edit a comment, follow the steps below.

  1. Click on the icon .

  2. Edit the text of the comment.

  3. Click OK.

After that, the comment block shows the edited text, the date and time it was edited, and the name of the user who made the changes.

Additional information and actions

The section contains the blocks described below.

Block

Description

Event

If the task is created on the basis of an event registered manually from the online notification window or using the Event registration monitoring option, this block shows the type of event (custom event, fuel filling, battery charge or maintenance work). 

If a task is created on the basis of a triggered notification with the Register event for unit action, this block shows the type of notification.

For some types of events, another block with additional information may be shown next to it.

Location

This block shows the address where the unit was located at the time of the event.

Icons for copying coordinates ( ) and navigating to a third-party map ( ) may be available in this block. For the icons to be displayed, the Location option must be enabled in the user settings.

To copy coordinates, click on the icon . The coordinates are copied with degrees as a decimal fraction, using a comma as the latitude and longitude separator.

Navigating to a map of a third-party source is described on the Additional unit information page.

Unit

The following access rights to the unit are required to work with this block:

  • View object and its basic properties, to view information about the unit;
  • Send commands, to send commands to the unit.

This block shows the icon and the name of the unit. Point to the icon to see the unit tooltip.

You can also open the unit properties or send a command to the unit. To do this, click on the icon and select the required item.

Driver

The block is available if the Drivers service is enabled in the properties of your account or billing plan. In addition, you must have the following access rights to the resource where the driver is located:

  • View drivers, to view information about the driver;
  • Request reports and messages, to view the assignment history;
  • Create, edit and delete drivers, to edit driver properties and work with the assignment history.

This block shows the icon, name and phone number of the driver assigned to the unit at the time of the event.

You can also use the icon which allows you to open the SMS tool. You can use it to send SMS messages to the phone number specified in the driver properties. The icon is inactive if the requirements for sending SMS messages from the monitoring system are not met or the phone number is not specified in the driver properties.

You can also open the driver properties or the history of assignments. To do this, click on the icon and select the required item.

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