You can try the following actions:

• Make sure that you have indicated the required resource in the settings. Remember that not all available to user geofences are synchronized, but only the ones that belong to the selected resource.
• Check the type of the geofence. It should be of the Polygon type.
• Make sure that the area of the geofence (field) does not exceed 1000 ha.
• Make sure that no self-intersections occur during synchronization. Keep in mind that after changing the external contour of the field, all the areas of the uncultivated area should remain inside of the field.

You can try the following actions:

• Check if there is a required field in Hecterra. If you cannot find it, synchronize the fields with Wialon.
• Make sure that you have not confirmed the required cultivation before and it has not been included in reports. To do this, run a report on unit for the required date.

Make sure that you have selected the required resource in the settings.

Check that the user has the Query messages or reports and View report templates access rights towards the resource.

Make sure that the Exclude thefts from fuel consumption option is enabled for the executed report.

After you register the potential cultivation, its data is transferred to the report and cannot be changed. To recalculate the data, delete the cultivation on the Reports page and perform a new search (the Registrar page).