Preparation for Work

Before starting to work with Logistics, it is recommended to follow the steps below.

  1. In Wialon, activate the Orders service.
  1. Create a unit, if there is not any. Fill in the Carrying capacity and Effective capacity fields in its properties.
  2. Create a driver. Fill in the Phone number and the Mobile key fields.
  3. Assign the driver to the unit.
  4. Configure access rights and enable the required options in the CMS (see the section below).
  5. In the Logistics application, open the settings and select the resource to which the driver created in Wialon belongs.
In order for the application mobile and web versions to work correctly, the warehouses, orders, routes, drivers, and geofences should belong to the same resource.

Measurement system

The application uses the measurement system specified in the user settings in Wialon.

Address format

In the Address line of orders and warehouses, the components (for example, street, house, city, country) are arranged in the sequence specified on the Maps tab of the user settings in Wialon.

Access rights

Below are the rights required to work with the application.

TypeRightFunction in the application
Rights to the resource


View orders

Viewing orders


Create, edit, and delete orders

Creating, editing and deleting orders

Edit not mentioned properties

View detailed item properties

Creating, editing and deleting custom fields in orders

Creating, editing and deleting delivery requirements

Viewing and attaching geofences, planning by geofences

View geofences

Viewing and attaching geofences, planning by geofences

Create, edit, and delete driversReceiving push notifications by the driver
Rights to units

View object and its basic properties

Request reports and messages

Use unit in jobs, notifications, routes, retranslators  

Displaying units on the map and in lists
Request reports and messagesDisplaying tracks and executing reports
Use unit in jobs, notifications, routes, retranslatorsDisplaying units in the list when orders are distributed and units are replaced on the route
Rename objectRenaming units

View custom fields

Manage custom fields

Editing unit properties
If the user does not have the Request reports or messages or Use unit in jobs, notifications, routes, retranslators rights, the units become unavailable for use in the application.

Options in CMS

In order for the application to work correctly, the following options must be activated in the user properties in CMS:

  • Can create objects — to create orders (if the option is not enabled, the New order and the Import orders tabs are inactive);
  • Can send SMS — to edit the phone number in orders and select the phone number in the settings and orders (if the option is not enabled, the field for entering an SMS message text is inactive);
  • Can change settings — to edit the settings.
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See also