Preparation for work

Before starting to work with Logistics, it is recommended to follow the steps below.

  1. In Wialon, activate the Logistics service.

  2. Create a unit, if there is not any. Fill in the Carrying capacity and Effective capacity fields in its properties.

  3. Create a driver. Fill in the Phone number and the Mobile key fields.

  4. Assign the driver to the unit.

  5. Configure access rights and enable the required options in the CMS (see the section below).

  6. In the Logistics application, open the settings and select the resource to which the driver created in Wialon belongs.

In order for the application mobile and web versions to work correctly, the warehouses, orders, routes, drivers, and geofences should belong to the same resource.

Measurement system

The application uses the measurement system specified in the user settings in Wialon.

Address format

In the Address line of orders and warehouses, the components (for example, street, house, city, country) are arranged in the sequence specified on the Maps tab of the user settings in Wialon.

Access rights

Below are the rights required to work with the application.

Type Right Function in the application
Rights to the resource View orders Viewing orders
Rights to the resource Create, edit, and delete orders Creating, editing and deleting orders
Rights to the resource Edit not mentioned properties
View detailed item properties
Creating, editing and deleting custom fields in orders
Creating, editing and deleting delivery requirements
Viewing and attaching geofences, planning by geofences
Rights to the resource View geofences Viewing and attaching geofences, planning by geofences
Rights to the resource Create, edit, and delete drivers Receiving push notifications by the driver
Rights to units View object and its basic properties
Request reports and messages
Use unit in jobs, notifications, routes, retranslators
Displaying units on the map and in lists
Rights to units Request reports and messages Displaying tracks and executing reports
Rights to units Use unit in jobs, notifications, routes, retranslators Displaying units in the list when orders are distributed and units are replaced on the route
Rights to units Rename object Renaming units
Rights to units View custom fields
Manage custom fields
Editing unit properties

If the user does not have the Request reports or messages or Use unit in jobs, notifications, routes, retranslators rights, the units become unavailable for use in the application.

Options in CMS

In order for the application to work correctly, the following options must be activated in the user properties in CMS:

  • Can create objects — to create orders (if the option is not enabled, the New order and the Import orders tabs are inactive);
  • Can send SMS — to edit the phone number in orders and select the phone number in the settings and orders (if the option is not enabled, the field for entering an SMS message text is inactive);
  • Can change settings — to edit the settings.

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