As soon as traffic available for units ends, you should buy new traffic packages for them. Otherwise, video monitoring features become unavailable for such units.
To purchase traffic packages for a lower-level account which is not directly subordinate to yours, the Video monitoring service should be enabled for the accounts which are located between this one and yours in the hierarchy.
If the amount of traffic available for one or more units is 100 MB or less, a system notification is received. It shows the names of accounts that contain such units and the number of these units. Click Show to go to the unit table of the account. The units running out of traffic are shown on a red background. You should buy new traffic packages for them.
There are three ways of purchasing traffic packages:
- purchasing packages for one unit;
- purchasing packages in bulk;
- purchasing packages automatically.
The information about write-offs for buying traffic packages is displayed on the Statistics tab in the account properties or in the user settings.
Purchasing packages for one unit
To buy traffic packages for one unit, specify their number in the Package purchase column and click Purchase. You can enter the number of packages manually or set it using the arrow icons. The maximum allowed value is 99.
A record of purchasing traffic packages is shown in the log.
Purchasing packages in bulk
You can purchase traffic packages for several units at the same time. To do this, follow the steps below.
- Select the units for which you want to buy traffic packages. To select all the units at once, check the box next to the Unit name heading.
- Click Bulk package purchase.
- Specify the number of packages you want to buy for each of the selected units. You can enter the number of packages manually or set it using the arrow icons. The maximum allowed value is 99.
- Click Purchase.
- Confirm the action. Purchased traffic packages cannot be returned.
A record of purchasing traffic packages is shown in the log.
Purchasing packages automatically
In addition to buying traffic manually, you can use the automatic purchase of packages. After configuring it, a new package is automatically purchased for a unit as soon as the available traffic runs out. This allows avoiding situations in which video monitoring features become unavailable due to a sudden lack of traffic.
By default, the automatic purchase of packages is disabled. To enable it, select the maximum number of packages per month (the limit) that can be purchased for each unit, or select No limit.
The system checks for available traffic every 15 minutes. Thus, a new traffic package is purchased immediately after the previous one is used up. A record of its purchase is shown in the unit log. When the number of packages purchased for a unit (the value in the Total purchased column) reaches the limit, the automatic purchase is no longer available for this unit. In this case, you should buy a new package for the unit manually or set a higher limit on the number of packages per month.
If you select No limit, the number of traffic packages that can be purchased for a unit every month is unlimited.
You can change the limit on the number of packages anytime. A record of the change is shown in the log.
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