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Contents
Unit Deactivation
  • unit_deactivation
  • units

  Prerequisites

Before starting to deactivate units, take into account the following requirements:

  • the deactivation of units is available only for top accounts and accounts with dealer rights for which the billing plan with charges for each unit is used;
  • the Unit deactivation service should be activated in the properties of the user account and the account of the creator of the unit;
  • the user should have the Edit connectivity settings access right to the unit.
Deactivated units are those units which are temporarily unavailable in the monitoring systemYou can deactivate units if you use them during a certain period of the year and do not want to monitor them for the rest of the time.

You cannot work with deactivated units and their data until they are activated.

If your billing plan chargers only for active units, you can deactivate only those units from which messages with coordinates have been received.

To deactivate a unit, follow the steps below.

  1. Open the Units section.
  2. Click on the Unit deactivation button.


  3. In the left list, select a unit you want to deactivate. To find it, use the dynamic filter above the list.
  4. Move the selected unit from the left list to the right one using the icon or by double-clicking the unit.
  5. Click OK.

The lines with deactivated units are highlighted in light grey in the table. The date and time of deactivation are displayed in the Deactivation column.

To open the properties of the deactivated unit, click on the line with it. In this case, you cannot edit them.

In case of disabling the Unit deactivation service for the account, all the deactivated units are activated automatically in it.

Unit activation

To activate a unit, follow steps 15 for the deactivation, but in step 3, select the unit in the right list, and move it to the left one using the icon or by double-clicking the unit.

Video: Unit deactivation

You can find information about unit deactivation in the following video dated 08.02.2021:

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