A permission that determines which system object a user can see and which action they can perform with this object. Users may have access rights to accounts, resources, users, units, unit groups, and routes. Access rights control the ability to view, edit, create, or delete various system elements.

Access rights

A unity of three components: a user, a resource, and a billing plan. When creating an account, the resource and user are created automatically. An account can contain other users, resources, and macro-objects. All accounts except for the top one have a parent account.

Basic concepts

An action that is performed automatically by the system when a notification condition is met. Available actions include: notify by email, notify by SMS, send notification to Telegram, display online notification, send mobile notification, send a request, register event for unit, send a command, save video, change access rights, and others.

Notification actions

A subscription-based code used to keep units active and available in services where the activation code system is enabled. Each code has a validity period that begins when first assigned to a unit and continues counting down even if reassigned. Units without valid activation codes are automatically deactivated and unavailable in the monitoring system. Codes can be managed in the Activation codes section of CMS Manager, purchased from service providers, and shared with subordinate accounts.

Unit activation codes

Specialized software solutions that use Wialon functionality through dedicated interfaces. Apps are designed to deal with business-specific tasks such as fleet tracking (Dashboard, Sensolator), workforce management (Chatterbox, Tacho Manager), logistics (Logistics), passenger transport (NimBus), maintenance management (Fleetrun), and others.

Apps

A set of available functions and restrictions which should be applied to accounts. In the billing plan, you can configure the list of available services and their cost, conditions for blocking accounts depending on balance and number of days, email address for sending system notifications, and more.

Billing plans

The process of linking a report template to specific objects (units, drivers, geofences) so that reports are constantly executed only for those selected objects. Binding is configured on the Bind tab of the report template properties.

Binding objects

A tool for data visualization and analysis in reports. Charts can present data such as fuel consumption according to FLS (fuel level sensor) and according to norms, vehicle speed, temperature, values of sensors and counters, and more. Charts are available for Unit and User report types.

Charts

One of two main interfaces in Wialon Hosting that contains sections for managing accounts, billing plans, users, units, unit groups, video, integrations, map management, and trash. Also includes Dashboard tool and various user menu options.

Management system

Individual data fields that make up a report table. Each report table type has its own set of available columns. Users can select which columns to display, change their names, and create custom columns using formulas based on other column values.

Tables

An instruction sent from Wialon to a tracking device to configure settings, request information, or control device functions (such as engine blocking, requesting device status, or changing operational parameters). Commands can be sent manually through the unit menu, automatically via jobs, or as notification actions.

Commands

A virtual element in unit properties that tracks cumulative values such as mileage, engine hours, or GPRS traffic. Counters can be used in reports, notifications, and jobs to monitor and control these parameters.

Counters

The user on whose behalf a system object was created. All users except the top one have a creator. The creator settings (such as geodata source, date and time format) may affect how information is displayed for the created objects.

Creator

A user-defined column that can be added to existing report tables. Custom columns show results of different formulas using data from other columns of the table, mathematical operations and text values. They allow extending standard tables without creating new table types.

Tables

User-defined data fields that can be added to units, users, or unit groups to store additional information. There are two types: general fields (available to all users with appropriate access) and admin fields (available only to administrators). Custom fields can be displayed in reports.

Custom fields

A tool in the monitoring system that shows summary information about units from the work list: connection and motion state, latest online notifications, geofences where units are located, and other key metrics. Dashboard in the management system provides overview information for account management.

Dashboard

CMS Manager Dashboard

A navigation device (hardware tracker) normally installed on a vehicle, asset, person, or animal that uses satellite navigation to determine its geographic position.

Hardware

An entity in Wialon which refers to an actual person who drives a vehicle or operates a machine. A driver can be assigned to a unit and separated from it. Drivers can have custom fields, can be organized in groups, and can be tracked in reports and notifications.

Drivers

An occurrence registered in the unit history that can require specific actions. Events can be registered manually or automatically via notifications. Events are displayed in the Events report table and can be used to track various activities.

Register event for unit

A feature for exporting data including unit properties (sensors, commands, fuel consumption settings), resource contents (geofences, notifications, drivers), and user settings. Exported data can be saved in various formats for backup or transfer purposes. This feature is available in the management system and in the monitoring system.

Import and Export

Transferring user settings

A feature that evaluates driver behavior based on parameters such as acceleration, braking, cornering, speeding, and idling. Eco driving parameters help monitor fuel efficiency, reduce vehicle wear, and improve road safety.

Eco Driving

A detected increase in fuel level based on fuel level sensor data. Fuel fillings can be tracked in reports, monitored with notifications, and marked on tracks. Detection parameters are configured in the additional settings of the fuel level sensor.

Filling detection settings

A detected decrease in fuel level based on fuel level sensor data. Fuel drains can indicate theft or legitimate fuel consumption and can be tracked in reports, monitored with notifications, and marked on tracks. Detection parameters are configured in the additional settings of the fuel level sensor.

Drain detection settings

A specific area on the map used to track units within or outside of these areas. Geofences can have various shapes (circle, polygon, line) and can be organized in groups. They are used in notifications, reports, routes, and other functionalities.

Geofences

A collection of geofences combined by user-defined criteria. Geofence groups can be used in notifications, reports, and other functionalities to work with multiple geofences simultaneously.

Groups of geofences

The arrangement of report data based on indicated characteristics such as time intervals (year, month, week, day) or other parameters (geofence, route, sensor). Grouping can be single-level or multi-level with hierarchical nesting.

Grouping

GPS tracking device or tracker. Refers to the physical device installed on vehicles or assets that sends location and parameter data to the Wialon system.

Hardware

A diagnostic feature or parameter that provides information about the operational status of a tracking device or connected equipment. Health check data can include battery level, voltage, signal strength, connection quality, and other indicators that help monitor device performance and detect potential issues.

Health check

An order in which accounts are subordinate to each other. It influences the distribution of rights in Wialon. The basic principle is that a subordinate account can’t have more rights and services than a parent account.

Configuring service structure

A feature for importing data including unit properties (sensors, commands, fuel consumption settings), resource contents (geofences, notifications, drivers), and user settings. Data can be imported from previously exported files or KML, KMZ, WLP and CSV/XLSX files. This feature is available in the management system and in the monitoring system.

Import and Export

Transferring user settings

Intervals help you to single out specific segments of information from a sequence of data or to set a specific time frame. In the monitoring system, intervals function in three distinct ways:

• Time intervals (user-defined): A specific timeframe that you select manually to generate a report, build a track, or request messages.
• State or activity intervals (system-detected): Periods automatically identified by the system that represent a specific state or activity, such as parking duration, fuel fillings, or time spent within a geofence. Intervals are a basis for most report tables: each line in the table is a separate interval.
• Service intervals: Pre-configured thresholds based on time, distance, or engine hours used to schedule recurring maintenance.

Intervals and colors

Service intervals

Time intervals and their use in reports

Interval filtering is a feature in Wialon Hosting reports used to organize and categorize data. You can filter report data based on specific parameters such as duration, mileage, speed, driver presence, fuel events, sensor states, and more. For example, if you run the Speedings report for a unit, it will show you all the intervals when this unit exceeded the speed limit. But if you want to see only the speeding intervals which occurred while a particular driver was assigned to the unit, you can use interval filtering to specify the driver’s name (the Driver filter) and get only the required data.

Interval filtering

A set of actions which are performed automatically according to a specified schedule. Actions include sending commands, sending information about fuel, sending reports by email, changing access rights, and more. Jobs are configured on the Jobs tab.

Jobs

A method of determining a device location using cellular network towers (cell towers) instead of GPS satellites. LBS positioning is less accurate than GPS but works when GPS signal is unavailable (indoors, in tunnels).

LBS detector

System elements that can be created by users and include: accounts, users, resources, units, unit groups, retranslators, routes. These objects represent the main structural elements of the Wialon system.

System objects

A visual representation of geographic areas used for tracking units, displaying tracks, running reports, and other location-based operations. Maps can be connected and configured in the Map management section of CMS Manager.

Map management

The form in which data sent by trackers is stored in the Wialon Hosting database. Messages contain processed data from devices: coordinates, parameters, speed, altitude, satellite count, and other information. Messages can be filtered based on validity criteria.

Messages

System elements stored within resources, including: geofences, geofence groups, drivers, driver groups, trailers, trailer groups, passengers, passenger groups, jobs, notifications, report templates and orders. These objects require a resource for storage.

System objects

One of two main interfaces in Wialon Hosting containing tabs: Dashboard, Monitoring, Tasks, Tracks, Messages, Reports, Geofences, Routes, Drivers, Trailers, Passengers, Jobs, Notifications, Video, Users, Units. Also includes map and tools.

Monitoring system

An entity in Wialon Hosting that allows automatic performance of actions after certain conditions occur. A notification consists of a trigger (notification type), conditions, and one or more notification actions. Notifications are used for real-time monitoring and alerting.

Notifications

A condition or trigger that causes a notification to activate and perform its configured actions. Types include: Speed, Geofence, Alarms (SOS), Digital input, Parameter in message, Sensor value, Connection loss, Off time, SMS, Interposition of units, Address, Excess of messages, Fuel filling, Route progress, Driver assignment, Trailer assignment, Passenger assignment, and Maintenance.

Notification types

An element of the Wialon Hosting system including: accounts, resources, billing plans, users, units, unit groups, retranslators, routes, geofences, jobs, notifications, drivers, driver groups, trailers, trailer groups, passengers, passenger groups, and report templates.

System objects

A value sent by a tracking device in messages, which can represent various aspects of vehicle or equipment state such as speed, temperature, fuel level, motor parameters, mileage, digital inputs, and others. Parameters can be used to create sensors.

Messages

An entity in Wialon Hosting which refers to an actual person with special equipment such as RFID tags. Passengers’ assignment to a unit represents getting on a vehicle, and separation represents getting off. Passenger traffic can be tracked in reports.

Passengers

A comprehensive analysis of available data about units, drivers, and other system objects presented in a convenient form. Reports can include tables, charts, statistics, and maps. They help solve tasks like movement control, fuel consumption analysis, driver behavior monitoring, and fleet management.

Reports

A set of tables, charts, statistics, and settings that defines the structure and content of a report. Templates are stored in resources and can be used multiple times. Reports can only be generated based on previously created templates.

Report templates

The main component of a report. Each table type has its own set of available columns showing specific categories of data (trips, fuel information, parking, speeding and others). Tables can be customized with column selection, grouping, sorting, filtering, and custom columns.

Report table types

A container used for storing micro-objects such as geofences, jobs, notifications, drivers, trailers, passengers, and report templates. When creating a resource, you can select which user should be its creator. Resources belong to the account of their creator.

Accounts and resources

Basic functionality in Wialon Hosting that allows transmitting unit messages from your server to other servers or systems in real time or for a past period using different protocols. Retranslators enable data integration with third-party systems.

Retranslators

The movement of a unit along a route according to an established schedule. Required elements include: route, schedule, and assigned unit. Rides can be created manually or automatically via notifications or jobs.

Ride

A sequence of check points corresponding to certain places on the map. Routes can have multiple schedules and can be tracked with reports showing how units follow the planned path.

Routes

A time-based schedule of passing the check points of a route. Multiple schedules can be created for a single route, allowing different timing requirements for the same path.

Schedules

A virtual entity created in unit properties based on parameter values sent by the tracker. Sensors allow monitoring various vehicle or equipment states such as speed, temperature, fuel level, motor parameters, mileage, and others. Sensor types include: custom, fuel level, temperature, weight, engine operation, impulse/absolute fuel consumption, and others.

Sensors

A functional module that can be enabled or disabled in billing plans or account properties. Services control access to features like reports, notifications, geofences, drivers, video, SMS, email, maps, applications, and many others. Service availability determines what users can do in the system.

Services

The distribution of information in a report table in descending or ascending order based on selected characteristics. Sorting can be applied to grouped data by any selected column to organize report information logically.

Sorting

Statistics is a special report table that includes summary data for the selected report period. It provides information about the report as a whole, such as the start and end of the report interval, number of messages, unit name, time zone, report execution time, and other data that depends on the report template type.

Statistics

Keywords that are converted to actual values when a notification is triggered. Tags must be marked with percent signs on both sides (for example, %UNIT%, %SPEED%, %LOCATION%). They allow dynamic insertion of unit names, locations, speeds, times, and other real-time data into notification text.

Notification text

An event registered for a unit that requires specific actions from the user (for example, contacting the driver, checking data, leaving a comment). Tasks can be created manually or automatically via notifications and are managed on the Tasks tab.

Tasks

Additional functionality that helps working with basic features in the monitoring system. Available tools include: Distance, Routing, Nearest units, Track player, Area, Track analysis, Address, SMS, and LBS Detector.

Tools

A line of unit movement displayed on a map, consisting of points from which the unit sent messages to the server. Tracks can show markers for stops, speedings, fuel fillings and drains, and other events detected during movement.

Tracks

See Device (GPS tracking device).

An entity in Wialon Hosting which refers to additional equipment attached to the main vehicle. A trailer can be assigned to a unit and separated from it. Trailers can be organized in groups and tracked in reports and notifications.

Trailers

Functionality in Wialon Hosting that contains deleted accounts, resources, billing plans, users, units, unit groups, retranslators, routes, drivers, trailers, and passengers. Deleted objects can be restored from trash if needed. The functionality is available only for users of top accounts.

Trash

A detected period of unit movement based on configured parameters in the trip detector. Trips are separated by stops or parking and can be analyzed in reports showing beginning, end, duration, distance, fuel consumption, and other characteristics.

Trip detector

A tracked vehicle, machinery (including stationary equipment), person, or animal in the Wialon system. Units have properties including device type, sensors, counters, maintenance settings, custom fields, and other configuration options. Units are the primary objects for monitoring and reporting.

Units

A group of units combined by user-defined criteria. Unit groups allow working with multiple units simultaneously in the monitoring system, management system, and reports. Users can create their own groups for convenient management.

Unit groups

A person who logs in to the Wialon system and has access to its objects in accordance with granted access rights. Users can create system objects, change access rights for other users (with appropriate permissions), and have various properties and settings.

Users

Functionality that allows watching live streams from unit cameras, requesting videos for past periods, and working with video files. Requires purchasing traffic packages and proper device configuration. Statistics on traffic consumption is available in the Video section.

Video

Cloud-based version of Wialon stored and administered in Gurtam data centers with ready-to-use fleet management interface. Usually when users refer to “Wialon,” they mean Wialon Hosting. It’s adapted for mobile devices and has a separate mobile application.

Wialon Hosting User Guide

On-premises version of Wialon deployed on client’s own servers for organizations requiring data sovereignty. Released once a year with all new features developed during that year. Shares many features with Wialon Hosting but differs in installation and administration.

Wialon Local User Guide

A no-code fleet digitalization platform that lets service providers create, brand, and grow solutions as their own. It’s a separate product from Wialon Hosting and Wialon Local, with completely different API and functionality focus.

Wialon Platform User Guide