Automations

The Automations module is a powerful monitoring tool that allows you to keep track of any significant event occurring within your customers’ fleets.

Prerequisites

Your customer has the Fleet digitalization billing plan assigned.
The Automations feature is enabled in the Features section of the customer profile. If you create a customer from a template or by copying another customer, check that this feature is enabled for them.
To allow a customer user to view automations and action templates (for example, as the source of an event on the Task desk), grant the View permission for the Automations and Actions entities on the Permissions tab of the user details. See Managing user permissions.

You can define automation presets based on a wide range of conditions, such as speeding, connection loss, or sensor readings, and automatically trigger actions. These actions can include sending instant notifications, reporting an incident, creating a service, and others.

All the settings described in this section are configured on the Automations page in Wialon Platform Studio.

Configuring the module includes the following steps:

Some popular automation scenarios are described on the pages:

Notifying a customer when a device loses connection
Notifying about various device events, including customer notifications on driving without headlights or a seatbelt, panic button activation, seatbelt status changes, driving with an open door.

Available features

Once the module is enabled, the Automations functionalities are accessible for the selected customer.

Wialon Platform Studio

Tabs: Automations in customer details, Automations in customer templates
Automations: Connection loss, Logical expression, Schedule
Action templates: Send online notification, Send an email, Send Telegram message, Execute a command, Assign a label, Remove a label, Send push notification to driver, Send push notification to user.