A
Action template
A pre-configured action in Wialon Platform Studio that can be executed by an automation. Examples include sending an email, assigning a label, creating a service, or executing a command. Action templates are linked to automations to define what happens when the automation conditions are met.
Additional properties
Custom data fields that a service provider can create in Wialon Platform Studio to capture specific, structured information for devices, drivers, or maintenance services. For example, a service provider can add a field like License expiry date for drivers, which the customer can then fill out in Wialon Platform FleetSpace.
Setting up additional properties for flexible information management
API playground
An interactive tool that allows service providers and developers to execute API requests for both Wialon Platform Studio Studio and Wialon Platform Studio FleetSpace. It serves as a testing and reference environment for integrating with the platform or automating administrative and operational tasks.
Automation
A rule created in Wialon Platform Studio that triggers a predefined action or set of actions based on specific conditions. Automations are used to streamline fleet operations by automating responses to events like a device entering a geofence, a sensor value changing, or a service becoming due.
Creating an automation workflow
Audit log
A chronological record of all actions performed within a specific part of the platform (like a customer account, a device, or a map service). It tracks what action was performed, who performed it, and when, providing a detailed history for security, troubleshooting, and compliance purposes.
B
Billing plan
A predefined package of features and services that a service provider assigns to a customer in Wialon Platform Studio. Billing plans (Compliance, Track&Trace, Standard, Advanced) determine which modules and capabilities are available to the customer in FleetSpace.
Assigning billing plans to customers
C
Channel
A configuration in Wialon Platform Studio that defines how data is sent from telematics devices to the platform. It acts as a data conduit, listening for incoming connections from specific device protocols.
Connecting devices to a channel
Checklist
A digital form that guides a driver or user through a series of steps to inspect a vehicle condition or complete other operational tasks across the company. Checklists are used to replace paper forms, improve maintenance processes, ensure safety compliance, and increase driver accountability. Checklists are created in Wialon Platform Studio and can be filled in Wialon Platform FleetSpace.
Checklist template
A reusable configuration for a checklist that defines its basic properties, questions, and assignment rules. Service providers create templates in Wialon Platform Studio to standardize inspections for different needs.
Chip
A small interface element in Wialon Platform FleetSpace used to display concise information directly on a device row in a list or within its detailed view. Chips are often used to show real-time status (like motion or connection status), a specific sensor value (Sensor chip), or assigned labels. They are configured by a service provider using editor mode.
- Setting up widgets in the device list
- Setting up widgets in the device details
- Adding label chips and widgets
CNAME
A CNAME (Canonical name) record is a type of DNS record that maps an alias name (like fleet.yourcompany.com) to a true or canonical domain name. In Wialon Platform Studio, a CNAME record is used to verify that you own the custom domain you want to use for a white-labeled site.
Command template
A reusable configuration in Wialon Platform Studio that standardizes commands for different device models. It allows a service provider to define a command once and include variations for multiple hardware types within a single template.
Connection loss
An event that occurs when a device fails to send data to the server for a specified duration. It is used as a trigger for automations to notify users about potential device issues.
Notifying the user when a device loses connection
Criterion (Driver behavior)
A specific rule created in Wialon Platform Studio to define and measure a particular aspect of driver behavior, such as speeding or harsh acceleration. Each criterion includes a weight, metrics, and a scoring system to evaluate performance.
Customer
A client account managed by a service provider in Wialon Platform Studio. Customers and their users log in to Wialon Platform FleetSpace to manage their fleet.
Customer template
A reusable configuration in Wialon Platform Studio that allows a service provider to quickly create new customer accounts with predefined settings for modules, labels, automations, geofences, and more.
D
Dashboard (FleetSpace)
A customizable page in Wialon Platform FleetSpace. It consists of widgets that provide a high-level overview of fleet performance, including metrics on driver behavior, maintenance, trips, and device status.
Setting up widgets on the Dashboard
Data mirroring
A feature that allows a service provider to copy raw device data from an existing Wialon Hosting account and redirect it to a Wialon Platform channel, facilitating migration.
Mirroring devices from Wialon Hosting
Device
A digital representation of a physical GPS tracker, sensor, or other telematics hardware installed on an asset (like a vehicle or trailer). It is the core entity in the system that receives, processes, and stores all transmitted data. You can change the term device to the preferred term for the customer interface.
Driver behavior
A module used to define and configure criteria for evaluating driver performance. It allows service providers to set standards for actions like speeding, harsh braking, and acceleration, and then score drivers based on their adherence to these standards in Wialon Platform Studio.
E
Editor mode
A special mode in Wialon Platform FleetSpace that allows a service provider (when logged in as a customer) to customize the user interface. In editor mode, you can add, remove, rename, and reorder pages in the sidebar menu, and configure the layout and content of pages by adding and arranging chips and widgets.
G
Geofence
A virtual territory drawn on the map in Wialon Platform FleetSpace to represent a specific area, such as a warehouse, customer site, or restricted zone. Geofences are used for location-based monitoring, reporting, and triggering automations.
Geofence group
A template created by a service provider in Wialon Platform Studio to standardize the appearance (color, icon) and additional properties of geofences created by their customers.
I
Ident
A unique value used to link a physical piece of hardware to its digital representation (a device) in Wialon Platform Studio. For most GPS trackers, this is the IMEI number. For other types of hardware, like a Tacho Bridge application, it can be a custom, user-defined value. The platform uses the ident to recognize which device is sending data to a channel.
Identity provider
An external service that manages user identities and provides authentication, allowing users to log in to Wialon Platform using their existing credentials from another system, for example, Google or Microsoft.
Logging in using the identity provider credentials
L
Label
An individual tag that can be assigned to a device to indicate its type, attribute, or status (for example, Truck, Busy, Requires maintenance) in Wialon Platform FleetSpace. Labels are used for filtering, visualization, reporting, and in action templates for automations.
Label group
A container in Wialon Platform Studio used to group exclusive labels, ensuring a device can only have one label from the set at a time. For example, a Vehicle type group could contain the labels Car and Truck, and a vehicle could be one but not both.
Location share
A feature in Wialon Platform FleetSpace that allows users to create and share temporary, secure web links that show the real-time location of one or more devices to external stakeholders.
Creating and editing tracking links
Logical expression
The most flexible type of automation rule in Wialon Platform Studio. It uses parameter expressions to create complex, multi-layered conditions based on any available telemetry data (for example, speed > 90 AND engine_rpm > 3000).
M
Maintenance
A module for managing and tracking vehicle servicing. It includes features for creating individual service tasks and setting up recurring service plans based on mileage, engine hours, or time intervals. The features are configured in Wialon Platform FleetSpace.
Messages
The processed data packets received from a device, displayed in a readable format in Wialon Platform Studio. Messages contain telemetry information such as coordinates, speed, and sensor values.
Messages TTL (Time to live)
A setting in the channel configuration in Wialon Platform Studio that determines how long messages are stored in the channel buffer before they expire and are deleted. This acts as a safeguard to prevent the system from being overloaded with old, unprocessed data from devices.
Connecting devices to a channel
P
Packet
The raw, unprocessed data transmitted by a telematics device to the Wialon Platform. The Packets tab in the device properties in Wialon Platform Studio allows service providers to view this raw data (in HEX, RAW or SHOWN format) for debugging and troubleshooting connection or data parsing issues.
Page
A section accessible from the sidebar menu. For example, Dashboard, Devices and Reports in Wialon Platform FleetSpace and Customers, Devices and Map services in Wialon Platform Studio. Service providers can customize which pages are visible to users in Wialon Platform FleetSpace.
Customizing Wialon Platform FleetSpace
Parameter monitoring
A feature for tracking and analyzing specific data parameters received from devices. It involves using chips and widgets to visualize telemetry data in Wialon Platform FleetSpace.
Permission
A specific access right configured in Wialon Platform Studio that defines what a user is allowed to see and do in Wialon Platform FleetSpace. Permissions are granted for different categories, such as devices, drivers, and specific features (entities), and control actions like viewing data, creating new items, updating properties, or deleting records.
Placeholder
A dynamic variable that can be inserted into the text of certain automation actions, such as email or online notifications. When an automation is triggered, the placeholder is automatically replaced with real-time data corresponding to the event. Examples include device_name, address, speed, and geofences.
Creating an automation workflow
Post-processing channels
A setting in the channel configuration in Wialon Platform Studio that allows you to forward the data received by one channel to one or more other channels. This is an advanced feature used for complex data routing scenarios, such as sending raw data to one channel for storage and a processed version to another.
Connecting devices to a channel
Private use
A feature that allows drivers to temporarily hide their real-time location and movement history to protect their privacy during non-working hours. When activated, the system stops recording location data for the selected device. The feature can be enabled manually by the driver or user in Wialon Platform FleetSpace or automatically based on a signal from a physical switch in the vehicle connected to the telematics device.
Q
Queue TTL (Time to live)
A setting in the stream configuration in Wialon Platform Studio that defines how long a data message will be held in a temporary queue if it cannot be immediately delivered to the destination server. After this time expires, the message is discarded. This prevents the queue from filling up with undeliverable data.
Streaming device data from Wialon Platform
R
Realm
A unique identifier required for a driver to log in to Wialon Driver. The realm is part of the credentials (along with phone number and password) provided to the driver by their fleet manager.
S
Score
A numerical rating from 0 to 100 that evaluates a driver performance based on predefined criteria. The score is calculated using a score mapping system, where specific violations reduce the score from 100.
Configuring driver behavior widgets for Dashboard
Score mapping
A feature within the driver behavior criterion settings in Wialon Platform Studio. It defines the relationship between a measured violation metric (for example, the number of speeding incidents per 100 km) and the resulting driver score (from 100 for best to 0 for worst). The system uses this mapping to calculate a driver performance score based on their recorded behavior.
Sensor
A configuration in Wialon Platform Studio that converts raw data from a device into human-readable values that can be visualized in Wialon Platform FleetSpace. It uses a formula to process one or more raw data parameters, apply mathematical or logical operations, and produce a calculated result. For example, an advanced sensor could check if the vehicle speed is greater than zero and, if true, report the engine coolant temperature.
Service
An individual maintenance task that is either created manually in Wialon Platform FleetSpace or generated automatically from a service plan or an automation.
Service plan
A template for creating recurring maintenance services in Wialon Platform FleetSpace. A service plan defines the intervals (based on mileage, engine hours, or days) that trigger the automatic creation of a service task.
Creating a service plan for regular maintenance
Settings polling
A setting in the device properties in Wialon Platform Studio that determines how frequently the platform should check for or push an updated configuration to the physical device. Options like daily or weekly allow you to periodically synchronize settings between the platform and the hardware.
Site (White-labeling)
A feature in Wialon Platform Studio that allows a service provider to create a white-labeled version of the platform accessible via a custom URL (for example, fleet.yourcompany.com). This enables the service provider to offer the fleet management solution under their own brand.
Sensor template
A reusable sensor configuration created in Wialon Platform Studio. Sensor templates can be included in telemetry presets to be applied to multiple devices, ensuring consistent data processing for the same type of hardware across a fleet.
Creating a new sensor template
Stream
A configuration in Wialon Platform Studio that allows data from Wialon Platform to be sent to other external systems or endpoints in real-time.
Streaming device data from Wialon Platform
T
Tachograph control
A module designed for managing data from digital tachographs. It allows service providers to configure remote downloads of driver card and vehicle unit files (.DDD files), manage company card information for authentication, and monitor the status of tacho-enabled devices.
Configuring tachograph functionality for a device
Track player
A tool in Wialon Platform FleetSpace that provides a visual replay of a device movement history on the map. It allows users to select a time interval and watch the device track being redrawn, showing the sequence of events, speed changes, and stops. The track player is essential for investigating incidents, analyzing past trips, and reviewing a vehicle activity in detail.
Configuring Track player
Task
An incident or event that requires special attention and handling, such as an SOS signal, a critical vehicle fault, or a failed checklist. Tasks are typically created automatically by automations and are managed in the Task desk.
Task desk
The page in Wialon Platform FleetSpace where customer users can view, manage, and resolve tasks. It provides a centralized dashboard for tracking events from creation to resolution.
Telemetry preset
A reusable configuration that defines a standard set of sensors and data collection rules, configured in Wialon Platform Studio. Telemetry presets can be linked to specific device models, ensuring that all new devices of that type are automatically configured with the same sensors, which streamlines the device onboarding process.
TLS (Transport Layer Security)
An encryption protocol used to secure data transmission between a telematics device and a Wialon Platform channel. When TLS is enabled for a channel, it ensures that all data sent from the device to the platform is encrypted, protecting it from being intercepted or read by unauthorized parties.
Connecting devices to a channel
Trip detection
A set of parameters that define the logic for identifying and recording trips, configured in Wialon Platform Studio. These settings, such as minimum moving speed, minimum parking time, and minimum trip distance, determine how the system distinguishes between actual trips, stops, and idling events.
Configuring trip detection settings
W
Wialon Driver
The mobile application for drivers. It allows drivers to view and submit assigned vehicle inspection checklists, contributing to daily fleet operations and maintenance records.
Wialon Platform FleetSpace
The application designed for end-customers (fleets) to perform daily business operations. It includes tools for online fleet monitoring, analyzing statistics, managing drivers, viewing reports, and more.
Wialon Platform Studio
The application designed for telematics service providers. It is used to manage customers, create user accounts, configure devices and data channels, and set up and customize applications for end-customers.
Widget
A configurable block of information that can be added to pages in Wialon Platform FleetSpace, most notably the Dashboard, the Devices and the Drivers online pages. Widgets are used to visualize real-time data (for example, a sensor value or connection status), provide quick actions, like executing a command, or display summary charts and metrics about the fleet.
Workspace
The highest-level container for customizing the user experience in Wialon Platform FleetSpace. A workspace defines the entire layout, including the sidebar menu, available pages, and the arrangement of widgets on those pages. Different workspaces can be created and assigned to different users to provide tailored interfaces for various roles (for example, a dispatcher or a manager).