Task desk

The Task desk in Wialon Platform FleetSpace is where customer users manage tasks, which are incidents requiring special attention and handling. Tasks can be generated automatically by automations (for example, an SOS signal, a vehicle leaving an allowed area, high temperatures, or urgent maintenance needs). The Task desk provides a centralized view for monitoring, investigating, and resolving these critical events.

This documentation section describes how to manage the tasks based on your role within the platform.

Service provider:

• Enable the “Tasks” module
• Configure automations to create tasks
• Add the Task desk tab to a workspace
• Grant access to tasks
• Customize the task details

Customer:

• View tasks
• Change task status
• Add or modify notes
• Filter the task list
• View reports on tasks